Privacy and Security

We value your privacy!

You control and own your personal information. You may ask for us to share any information held with you as well as correct or delete all or part of it at any time. To do this, email

This page should be read in conjunction with our Terms of Use.

The Company

Sana Direct Ltd. is a New Zealand registered Limited Liability Company in operation since 2005.


The governing law for any dispute under this Privacy Policy shall be New Zealand law.
We are bound by the NZ Privacy Act 1993 and our policies comply with the information privacy principles which form part of that Act.

Collection of Information

We collect information about you through our website as required to complete your order. We do not sell or rent your personal information to third parties for commercial gain. The information we collect from you includes:

  • name
  • contact information
  • billing or purchase information

We collect your personal information in order to:

  • allow you to make purchases from our website, and receive our newsletter if you wish to

Besides our staff, we share this information with:

  • reputable third parties in order to facilitate payment and delivery of your purchases.

Providing some information is optional. If you choose not to enter certain contact details, we’ll be unable to contact you that way.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at, or 021 104 2631.

Business Continuity

In the event that Sana Direct Ltd. is acquired, merged or ceases trading, any acquirer of Sana Direct  Ltd may continue to use the information collected by Sana Direct Ltd.

Website and Credit Card Security

We take website and credit card security extremely seriously.

Sana Direct Ltd. makes every effort to provide a safe and secure platform for online transactions, although due to the nature of internet transactions, it should be noted by users that there is always some risk. and use the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your personal information as it is transmitted over the internet. When the encryption is working properly, you will see a closed padlock symbol in your browser window to the left of the URL, which will begin with https:, rather than http:.

Please ensure you sign out when you have finished visiting the Sana Direct website, you log out, especially if using a shared computer.

We use Stripe and Paypal to process all credit card payments. For more info, please refer to their respective Privacy Policies here and here.

Third-Party Websites

If you click through any link to a third party website from or you are subject to the third party’s privacy policies.

Product Reviews

Should you leave a product review, we may from time-to-time use these reviews to market our products, identifying you by first name only.

Changes to Our Privacy Policy

We reserve the right to change this privacy policy as required by publishing the revised privacy policy on our website. Your continued use of our Services after any such changes indicates your acceptance of those changes.

If you have any questions regarding our privacy policy or any other matter, or if you believe that Sana Direct Ltd. has not adhered to this privacy policy, please contact us: